Case Manager (Child Care Services)

The primary responsibilities will include eligibility determination and enrollment of customers needing childcare services for workforce customers who are working or in training.

EXAMPLES OF WORK PERFORMED

Interviews clients or their authorized representatives to gather information to assess service needs.
Must be able to work on multi-tasks and coordinate benefits with childcare vendors and other agencies.
Develops and implements service plans to meet client needs.
Provides ongoing case management and serves as a liaison between clients, client families, and service providers.
Identifies problem areas and service gaps.
Documents case records.

Experience and Education

Applicants must possess a minimum of a high school diploma, plus three years of full-time experience in social service work or related work. Thirty semester hours from an accredited college or university may be substituted for each year of the required work experience. Preference will be given to customers with college hours or a degree.

Knowledge, Skills and Abilities:

Knowledge of community resources; of case management delivery systems; and of program policies and procedures.
All applicants must be able to use Microsoft Word and other software applications on a personal computer.
Applicants should be customer-oriented and must be able to work with all types of customers served through the workforce centers.
Ability to communicate effectively; to assess client needs; and to coordinate client services.

Depending on experience, starting salary for these positions is $22,000, All interested persons are encouraged to register with Work In Texas.
Applications along with resume and transcripts will be submitted to the Central Office, Human Resource Department.

Work In Texas ID: 14161442